FREQUENTLY ASKED QUESTIONS
Why Sell Your Phone to Mobile Tech?
We believe you deserve to know the exact value of your phone before you send it in, whether it’s fully functional or has some issues. Instead of waiting for an assessment, we provide a transparent valuation upfront. We also offer easy-to-follow, step-by-step instructions for removing personal data from your device before selling it. If you prefer, our in-store experts can handle this process for you.
How Do I Sell My Phone to Mobile Tech?
Visit your nearest Mobile Tech branch, and our skilled engineers will assess your device. The evaluation typically takes 1-2 hours, after which we’ll contact you with an offer. With our same-day cash payment service, you’ll receive payment immediately after your device has been tested. You can also use your trade-in value towards purchasing a new device or accessories.
How Do We Test The Devices?
Upon receiving your phone, we will thoroughly test it to ensure it functions correctly. If we identify any issues, such as water damage, missing buttons, or a faulty screen, we'll assign a grade to the device based on its condition and current market value.
How Can I Receive Top Price For My Phone?
Selling your mobile phone with us is incredibly simple. We offer competitive prices and same-day cash payments. Just make sure your device has some battery life, and we’ll handle the rest, ensuring you receive the best possible offer!
Can I change or cancel my order?
You can change or cancel your order within 24 hours of placing it. After this period, we may have already processed your order for shipping. Please contact our support team as soon as possible if you need to make changes.